This interview is with my favorite IT professional from Mt. Vernon, NY. Michelle is a Certified Public Accountant and has worked with computers for only a little while. Now, many of her accounting clients ask Michelle to help them with computer purchases and repairs.

forPCTECHS - Michelle, We are interviewing customers for this issue of the newsletter, would you share with the readers about your business.

Michelle - No problem, I have been in the business for six months now, I have maintained around 10 computers, mostly my clients machines. It is easy work and I like the money. I don’t get to charge $75 an hour for the accounting work I do. It’s funny, I went to school and spent $60,000 on my education and I make more money per hour maintaining and fixing computers.

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This interview is with the very first PC technician to join our website, Mr. John Strauss. John was the first person who learned how to start his business from our guide. John was a school teacher before starting his business. Like many people, he had spent a lot of time and energy to develop a career only to find layoffs and a pay check so low a person was barely able to make a living.

forPCTECHS - John, We are doing an article for the Newsletter, would you answer a few questions and share with others how you are running your business?

John - Sure, Strauss Computer Service is pretty much part time for me. I think I have made close to $6000 this month and really haven’t worked that hard at it. It’s more like fun than work. As you know

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forPCTECHS - Tom, while we have you on the phone would you answer some questions. Mostly we want to interview you about your business for a newsletter.

Tom - Sure, I don’t think I can ever thank you guys enough! You’ve change my life with your guide.

forPCTECHS - Thanks Tom, but you can’t credit us for all of your success, your drive has done a lot for you too. Our question is, how many computers have you maintained so far? And what’s the best way you’ve found to get customers?

Tom - Well, we have serviced between 20 and 30 computers so far. I have a young guy who works for me to do the actual maintenance. This works out great. He has a night job as a security guard, and he goes out during the day and services the computers. I get the customers. I have been working with computers most

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Carlos - I called to tell you how its going and to ask a couple of questions.

forPCTECHS - Great Carlos, how are things going?

Carlos - Well, I have maintained 7 computers so far. And I am bidding on a network with 10 computers. Is there anything I should know about networks?

forPCTECHS - Wow! we’ll tell you about networks in a second. If we’re not mistaken you didn’t join the site to long ago, and you’ve maintained 7 computers already? That’s amazing, did you have some customers lined up for your computer business before you ordered the guide?

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A while back we interviewed some of our members who joined “The PC Technician’s Guide to Profits Website”

The people we called and talked to have all been in the business for 7 months or more. We figured they would have a perspective we could use to show how an IT Service business develops. We found some interesting similarities, let us share the conversations with you and then we’ll tell you what we found out.

Here is what they had to say…