RING

…HELLO?

(Speak slowly and softly, and be very polite)

You: Yes, Hello my name is (SAY YOUR FIRST AND LAST NAME) calling from (YOUR COMPANY NAME), How are you today?

Customer: Good, Can I help you?

You: May I please speak with the person in charge of purchasing your office equipment.

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RING

…HELLO?

(Speak slowly and softly, and be very polite)

You: Yes, Hello my name is (SAY YOUR FIRST AND LAST NAME) calling from (YOUR COMPANY NAME), How are you today?

Customer: Good, Can I help you?

You: May I please speak with the person in charge of purchasing your office equipment.

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In the following script, the customer is looking for help over the phone.

RING

You: Hello, thank you for calling (your company name), this is (say your name), may I help you?

Customer: Yes, my computer monitor will not turn on, is there something I can do to try to fix it?
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